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you only have one opportunity to make a first impression, make it count | natalie massenet

NAME
VILLA
EMAIL
PRE-ARRIVAL
was your reservations process met with prompt & polite replies? did you enjoy our pre-arrival guest eqsperience menu?
        
VILLA HOSTS
did your villa hosts help make your stay a memorable one & attend to your every need?
        
FOOD & BEVERAGE
how was the food? did you enjoy breakfast?
        
SPA
did you enjoy your spa treatment & the spa?
        
CLEANLINESS
was your villa cleanliness maintaned to the highest standards? were you happy with our daily housekeeping service?
        
PROPERTY MAINTENANCE
was your villa & hotel property maintained to a high standard? were there any problems with your villa during your stay?
        
DESIGN
did you like the design of you villa & hotel common area?
        
VILLA CARS
did you have a good experience in the villa cars? were the drivers polite & the cars well maintaned?
        
OTHER COMMENTS
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