the health & safety of our guests and staff is our top priority. to embrace the unexpected; preparedness is key.
OUR COMMITMENT
FOR YOUR PEACE OF MIND
HEALTH & SAFETY
CERTIFICATION
compliant with national standards
100%
VACCINATED
all hotel staff are fully vaccinated
FACE
COVERINGS
appropriate coverings for all staff
SHARED RESPONSIBILITY
CREATING A SAFER ENVIRONMENT
SOCIAL
DISTANCING
encouraged in public spaces
TEMPERATURE
CHECKS
checks upon entry
SANITIZE
FREQUENTLY
sanitizers provided
GUEST SERVICES
DISTANCING & CONTACTLESS MEASURES
IN VILLA
CHECK IN & OUT
avoid lobby crowds
CONTACTLESS
CHECK IN & OUT
ipad friendly procedures
PERSONAL
VILLA HOST
single contact to limit exposure
ENHANCED VILLA AMENITIES
FOR YOUR CONVENIENCE
ULTRA VIOLET
SANITIZER
sterilize your personal items
HYGIENE
KITS
complimentary masks & sanitizers
PRIVATE
GYM
book a private gym session
CLEANING PROTOCOLS
HIGHEST HYGEINE STANDARDS
UV DEEP
CLEAN
ultra violet cleaning before arival
HOTEL GRADE
DISINFECTANTS
compliant with national standards
WHILE YOU
ARE AWAY
housekeeping while you are out
FOOD & BEVERAGE
FOR YOUR CONVENIENCE & SAFETY
IN VILLA
DINING
dine away from the crowds
DIGITAL
MENUS
ipad menus or on your mobile
HOTEL KITCHEN
HYGIENE
compliant with national standards
FLEXIBLE RESERVATIONS
FOR YOUR PEACE OF MIND
we are temporarily adjusting our policies to allow for flexibility to help you make the right travel decisions for both existing and new bookings
option 1
POSTPONE
complimentary change of existing bookings to a future date. subject to availability and rate differences if any
option 2
VOUCHER
transferable voucher valid for 24 months from date of issue. subject to availability and rate differences if any
eqUILIBRIA COMMUNITY KITCHEN
#eqUILIBRIALOVESBALI
the pandemic has been devastating for bali. in 2020, our team pooled together resources and donations to create a community kitchen by providing hundreds of free meals to the unfortunate. a single meal may not solve their problems, but we hope that it can bring optimism to everyone we touch
